Genetec Synergis™ Access Control Systems in NYC

Enterprise-Grade Security for NYC's Most Demanding Buildings
Vertex Security deploys Genetec's complete access control ecosystem - both software and hardware - to secure commercial high-rises, multi-tenant buildings, and enterprise facilities across New York City. As certified Genetec Synergis installers, we deliver sophisticated IP-based access control that scales from single doors to campus-wide deployments across all five boroughs.

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Complete Genetec hardware & software solution
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Certified Genetec Synergis installers
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Unified platform integrating video, access control & ALPR
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Local NYC support with rapid response

What is Genetec Synergis™ Access Control?

Genetec Synergis™ is a unified IP-based access control system that forms the foundation of sophisticated security operations for enterprises, government facilities, and commercial properties worldwide. Unlike software-only solutions, Synergis represents a complete ecosystem from Genetec - integrating proprietary hardware, intelligent controllers, and enterprise software into a single, cohesive platform.

Complete Hardware & Software Solution

Genetec manufactures both the access control software AND the physical hardware - IP controllers, door modules, intelligent locks, and credential readers. This end-to-end ownership ensures seamless integration, superior reliability, and optimized performance across your entire security infrastructure.

Part of Security Center Unified Platform

Synergis operates within Genetec Security Center, a truly unified security ecosystem that blends access control with video surveillance, automatic license plate recognition (ALPR), intrusion detection, and communications management. This unification provides unprecedented visibility and control - when a door is accessed, operators immediately see correlated video footage, cardholder information, and related security events in a single interface.

IP-Based Architecture

Built on modern Internet Protocol (IP) networking, Synergis eliminates the limitations of legacy serial-based systems. IP connectivity enables real-time event monitoring, remote system management, and simplified infrastructure that leverages your existing corporate network - reducing wiring complexity and installation costs while improving system responsiveness.

Cloud-Ready & Deployment Flexible

Whether you prefer on-premise servers, cloud-based management (ACaaS), or hybrid deployments, Synergis adapts to your operational requirements and IT policies. Manage multiple NYC buildings from a single cloud dashboard or maintain complete on-site control - the choice is yours.

Scalability Without Limits

From securing a single Manhattan office suite to managing access across global enterprise campuses, Synergis scales effortlessly. The system supports one to one million access points, growing incrementally as your security needs evolve - without requiring system replacement or architectural redesign.
Genetec Access Control Synergis

Genetec Synergis™ Access Control Hardware

Complete Hardware Ecosystem from Controllers to Credentials

Unlike software-only access control providers, Genetec manufactures a comprehensive hardware portfolio specifically engineered for the Synergis platform. This vertical integration ensures optimal performance, cybersecurity, and reliability across your entire access control infrastructure.

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Intelligent IP Controllers

Genetec Synergis Cloud Link Appliance

PoE-enabled intelligent controller managing up to 64 downstream panels and readers with offline cardholder capacity of 60,000+

Mercury Security EP Panels

Fully integrated enterprise-grade controllers with support for hundreds of doors

Axis Powered by Genetec Controllers

Pre-loaded Synergis software on Axis A1210, A1610, A1710, and A1810 network door controllers

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Door Controllers & Interface Modules

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Single and multi-door IP controllers with local intelligence

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PoE (Power over Ethernet) capable devices reducing wiring complexity

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Support for offline operation - doors remain functional even during network outages

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Mercury, HID Global, and Axis interface modules for flexible deployment

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Credential Readers & Authentication

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Proximity card readers - Fast, touchless entry for high-traffic lobbies

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Mobile credential readers - Smartphone access via Bluetooth/NFC

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Multi-technology readers - Supporting HID, iClass, MIFARE, DESFire

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Biometric readers - Fingerprint and facial recognition

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Keypad readers - PIN-based access for controlled entries

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Intelligent Electronic Locks

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ASSA ABLOY Aperio™ wireless locks

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SALTO SALLIS electronic locking systems

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Allegion Schlage AD-400 series networked locks

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SimonsVoss digital locking solutions

Integration Advantages

Genetec's open architecture supports industry-leading third-party hardware from HID Global, Mercury Security, ASSA ABLOY, Allegion, and SALTO - providing hardware choice while maintaining Synergis software intelligence.

Why Hardware Matters

In NYC's demanding commercial environment, hardware reliability directly impacts tenant satisfaction and building operations. Genetec's vertically integrated approach ensures components are tested together, certified for interoperability, and backed by unified support - reducing troubleshooting complexity and system downtime.

Enterprise Features & Advanced Capabilities

Unified Security Through Integration

Genetec Synergis operates within Security Center, a unified platform that eliminates siloed security systems. By centralizing access control, video, and data, we provide NYC operators with complete situational awareness and automated response capabilities.

Certified Genetec Dealer NYC

Video Verification - Omnicast™

Every access event is automatically linked to live and recorded video.

  • Visual Confirmation: When a badge is swiped, the system displays the cardholder’s photo ID next to live video to detect credential sharing or coercion.

  • Instant Investigation: Review a 10-second pre-event clip automatically to see the person approaching the door.

  • Reduced False Alarms: Visually verify "door forced" alarms before dispatching security personnel.

Parking & Vehicle Access - AutoVu™

Integrate license plate recognition (ALPR) to manage garages and loading docks.

  • Frictionless Entry: Residents and executives gain garage entry via their license plate—no tags or remotes required.

  • Vendor Management: Grant delivery vehicles access only during specific, pre-scheduled time windows.

  • Blocklist Alerts: Receive instant notifications if a flagged vehicle enters the property.

Automated HR & Database Syncing

Eliminate manual entry and the risk of "ghost" credentials.

  • Automated Lifecycle: Connect Synergis to Active Directory, Workday, or SAP.

  • Instant Revocation: When an employee is terminated in your HR system, their building access is revoked in real-time.

  • Role-Based Access: New hires are automatically provisioned with floor permissions based on their department.

Smart Building & BMS Integration

Leverage access data to lower NYC operating costs.

  • Occupancy-Based HVAC: Adjust heating and cooling in specific zones based on real-time occupancy data from access events.

  • Lighting Automation: Automatically trigger lighting in office suites when the first employee badges in.

  • Elevator Pre-Call: Signal elevators to the lobby the moment a tenant passes through the entry turnstile.

Flexible Deployment: Cloud, On-Premise, or Hybrid

Genetec Synergis provides the flexibility to choose the architecture that aligns with your building’s IT policies, data sovereignty requirements, and budget.

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Access Control as a Service (ACaaS) – Cloud

Best for: Multi-site property managers and businesses looking to eliminate server maintenance.

  • Zero Server Footprint: No on-site servers to manage, patch, or upgrade.

  • Always Current: Benefit from automatic software and security updates managed directly by Genetec.

  • Predictable OpEx: Shift from high upfront capital costs to a predictable annual subscription model.

  • Remote Management: Manage access across Manhattan, Brooklyn, or Queens from any web browser or mobile device.

On Premise Deployment Genetec

On-Premise Deployment

Best for: Enterprises with existing data centers and strict internal security protocols.

  • Full Data Control: All access data and video storage remain within your physical NYC facility.

  • Network Independence: The system remains fully operational even if your building loses internet connectivity.

  • Deep Customization: Full access to Genetec SDKs for highly specialized enterprise integrations.

Genetec Access Control - Hybrid Deployment

Hybrid Deployment

Best for: Buildings transitioning to the cloud while keeping local processing for speed and reliability.

  • Edge Intelligence: Use Genetec Cloudlink appliances to process data locally while managing the system through a cloud-based dashboard.

  • Bandwidth Efficiency: Store heavy video data locally while syncing essential access logs to the cloud.

  • Phased Migration: Transition your legacy hardware to the cloud at your own pace without a total system overhaul.

System Upgrades and Migration

Running an outdated security system? We specialize in migrating legacy platforms to Genetec Security Center with minimal disruption. Our team assesses your current infrastructure, identifies compatible components, and executes a phased transition that keeps your property protected throughout the process.

Upgrade to Genetec Synergis Without Disruption

Is your NYC property operating on an end-of-life system from Software House, Lenel, or Honeywell? Technology evolves, but legacy hardware often stays long past its security effectiveness.

Vertex Security specializes in migrating commercial buildings to modern Genetec Synergis platforms while preserving your investment in existing wiring, readers, and credentials.

Our Migration Strategy: Maximize ROI

We don't believe in unnecessary "rip-and-replace." Our certified architects evaluate your current infrastructure to identify every reusable component:

  • Reusable Field Hardware: Most card readers (HID, iClass, Proximity), power supplies, and door locks remain fully compatible.

  • Existing Wiring: In most cases, the power and data cabling to your doors is reused, saving thousands in labor and material costs.

  • Credential Compatibility: We ensure your existing badges continue to work, eliminating the need to re-issue thousands of cards to tenants.

The Vertex Migration Process

  • Phase 1: Comprehensive System Audit – We document every controller, panel, and access rule to ensure zero data loss during the transition.

  • Phase 2: Database Conversion – We use specialized tools to export your cardholder data and access levels into the Synergis schema.

  • Phase 3: Phased Cutover – To ensure 24/7 security, we often run the systems in parallel, migrating one floor or one building wing at a time.

  • Phase 4: Staff Training – We provide hands-on training for your security team, moving them from legacy interfaces to the intuitive Genetec dashboard.

Systems We Frequently Modernize:

  • Software House C-CURE

  • Lenel OnGuard

  • Honeywell Pro-Watch

  • AMAG Symmetry

  • CASI-RUSCO

Vertex Security Systems - Genetec Partner
Vertex Security Technicians on site

Why NYC Businesses Choose Vertex as Their Genetec Partner

For over 20,000 customers across the New York metropolitan area, Vertex Security is the clear choice for Genetec projects. Here's what sets us apart from other Genetec dealers in NYC:

  • Unmatched NYC Expertise - We have an unparalleled understanding of NYC building codes, DOB requirements, insurance specifications, and the unique security challenges of operating in the city. This expertise prevents costly delays and ensures successful project completion.
  • Elite Certified Technicians - Our Genetec installers hold the highest levels of manufacturer certification and complete ongoing training as new products and features are released. Your system is deployed to factory standards, guaranteed.
  • Responsive Local Support - When you need support, you're calling a local team that can be on-site at your NYC building quickly - not a national call center reading from a script.
  • End-to-End Service - From initial security assessment through design, installation, training, and ongoing maintenance, Vertex handles every aspect of your Genetec deployment. One partner, one point of accountability.
  • Proven Track Record - We've deployed Genetec Security Center in some of NYC's most demanding environments, including commercial high-rises, critical infrastructure, healthcare facilities, and high-profile residential properties.

Get a Quote for Your Genetec Security Project

Ready to work with NYC's leading certified Genetec dealer? Avoid the headaches of unreliable vendors and get a system built to manufacturer standards.

Contact Vertex Security for a free, no-obligation assessment of your property. Our team will evaluate your security needs, assess your existing infrastructure, and design a Genetec solution that meets your operational requirements and budget.

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Our Customers

Frequently Asked Questions about Genetec Access Control

What makes Genetec Synergis different from other access control systems?

Genetec Synergis is a unified IP-based system that integrates both proprietary hardware and enterprise software into a single platform. Unlike software-only solutions, it functions within the Genetec Security Center, allowing you to manage access control, video surveillance, and license plate recognition from one interface.

Can we migrate from our old Software House or Lenel system to Genetec?
Does Genetec support mobile credentials on smartphones?
What happens to the system if the internet goes down?
Is Genetec Synergis suitable for multi-tenant office buildings?
Does Genetec offer cloud-based access control?

Ready to Secure Your Building?

Vertex Security provides the certified expertise and local NYC support required for a successful Genetec Synergis deployment.

You can schedule your free security assessment and our certified consultants will evaluate your current infrastructure, identify reusable components, and provide a transparent, detailed proposal tailored to your budget.

Official Genetec Dealer NYC