Mandarin Oriental Residences

• Client: The Mandarin Oriental Residences

• Property Type: Ultra-Luxury High-Rise Residential

• Location: 685 Fifth Avenue, Midtown Manhattan, NY

• Industry: Luxury Real Estate / Residential Security

• Services Provided: Smart Access Control, Video Surveillance, Intrusion Alarm Systems

The Challenge

Securing an ultra-luxury private residence in Midtown Manhattan requires an invisible yet uncompromising security footprint. The property needed an enterprise-grade system that blends seamlessly into high-end architectural finishes while providing non-intrusive, white-glove security for high-net-worth residents and building operations.

The Solution & Scope of Work

Vertex Security engineered and integrated a discreet, high-performance security infrastructure tailored for 685 Fifth Avenue, delivering complete access management, real-time video coverage, and property-wide perimeter protection.

• Salto Smart Access Control System: Installed 20 Salto card readers for common areas and amenity spaces, paired with 78 Salto Mortise smart locks on individual residence doors for seamless, keyless entry. Powered by a central rack-mounted PC workstation for real-time credential management by building staff.

• Commercial CCTV Video Surveillance: Deployed 35 dome cameras and 5 IP turret cameras, delivering discreet, high-definition coverage across all residential floors, amenity zones, and building access points.

• Property-Wide Intrusion Alarm System: Integrated a central security control panel equipped with 51 door contacts for complete building-wide perimeter monitoring and immediate intrusion detection.

Technologies Used

• Access Control: Salto Systems (Mortise Smart Locks, Readers, & Management Software)

• Video Surveillance: High-Definition IP Dome & Turret Cameras

• Intrusion Detection: Enterprise Central Alarm Panel & Magnetic Door Contacts

Key Outcomes

• Uncompromised Aesthetic & Security: High-level security protocols delivered through sleek, low-profile hardware matching luxury interior designs.

• Frictionless Resident Access: Keyless smart lock entry for homeowners, integrated with role-based access for concierge and staff.

• Centralized Property Management: Single-pane administration for building staff to monitor access events and surveillance feeds in real time.

Related Services

• Luxury Residential Security Systems: Tailored access control and surveillance for high-end developments.

• Smart Door Lock Integration: Commercial-grade keyless entry solutions for multi-tenant properties.

• Building Automation & Intrusion Detection: Complete perimeter protection and control panel configurations.